What to do when your customer is wrong?

Johan LabanMotivationalLeave a Comment

We all have heard these phrases:. “The customer is king”, “The customer is always right”. Well, not really. The customer might be king, but they are not always right. What to do when you are approached by a potential customer, asking for the wrong product or service? You probably try to advise them gently that what they want is not … Read More

Better is the end of a thing than its beginning

Johan LabanMotivationalLeave a Comment

Sometimes we embark on an ambitious project with much fanfare, only to run out of steam midway and abandon it altogether. An unfinished work has little use. It is much better to undertake a more modest project and actually finish it. You will have produced something meaningful. So next time you are embarking on a project, convince yourself that you … Read More